Archive for the ‘Warm-up Exercises and Ideas’ Category

Five Ways to Make Space for People to Play with New Ideas and Perspectives

Wednesday, June 30th, 2010

As often as I balk at prescriptive approaches to creating playspace, I am asked for examples of how others are doing it in their organizations. Below is a short list of innovative approaches from a wide range of organizations. Some are from “From Workplace to Playspace,” others I have heard from workshop participants and readers around the country. I hope that you will be inspired and “get permission” from them to experiment with approaches that fit for your organization.

1)    Warm-up Your Day. Umpqua Bank, a thriving regional community bank, featured in the book, begins every day across its more than 175 locations with something CEO, Ray Davis calls a “Motivational Moment.” Every single employee gathers in the lobby at each location to join in a group activity to boost their energy and enthusiasm for the day. Anyone can lead the session, and the only guidelines are that it cannot be political or religious in nature. This means that Umpqua associates start their day singing, dancing, improvising, playing games such as Marshmallow Dodge Ball and generally building the camaraderie, good will and focus that has landed them on Fortune’s 100 Best Companies to Work For list the last four years in a row.

2)    Warm-up Your Meeting. Research shows that people are more creative if they engage in some sort of light-hearted creative activity before they take on a new challenge (Conti, Amabile, & Pollack, 1995). Anything from 60 seconds of Be. Here. Now. time (see demonstration video) to engaging in a brainstorm about how to solve some seemingly impossible challenge (e.g. How can we eliminate world hunger? How can we become a totally paperless office? How can we use migrating birds to deliver our communications?), the more outlandish, silly and/or impossible the challenge, the better.

3)    Argue a Different Point of View. Skilled debate teams regularly switch sides to become more adept at their craft. You can build your team’s critical thinking skills in a similar way. If you see a passionate debate come to a deadlock, ask the key proponents from each side to argue for another option. Ask others to list the pros and cons as they emerge. This is also an effective strategy if everyone seems to be getting cozy with one point of view. Step back and ask people to argue for the opposite view, or for a point of view that is not represented in the room (e.g. Play the role of the front-line worker, customer, student, child, non-English-speaking immigrant, senior citizen). What new possibilities emerge when you consider the other side? Are there ways to take these concerns into consideration?

4)    Play. There are endless lists of games and contests that can bring more play (as in flexibility) in the system, levity, build relationships and open up more space for possibilities. Some of my favorites include Google’s “Pimp My Cubicle” Contest, and various guessing contests, such as those inviting employees to match baby pictures, hobbies, or pet photos with their owners. These have significant value in getting people to connect outside of their formal roles and responsibilities, which goes a long way in building relationships and social capital—that enhance collaboration and resource sharing.

5)    Say, “Yes, and . . .” Anyone who has taken a basic improv class (or attended one of my playspace sessions) knows that “Yes, and . . .” is the secret to successful collaboration and idea generation. It is also key to making space for more possibilities. It simply means that we replace the word “but” with the word “and” and look for every opportunity to build on our colleagues’ ideas. Saying “yes” does not mean we are going to implement every idea, simply that we are willing to explore its possibilities. Most innovative solutions began as crazy impractical ideas that benefited from some generous “yes, and-ing.” Take it for a test drive and let me know how it worked for you!

This list is just a start. Please post your ideas for making more space for the play of new ideas and perspectives in the comment section below!

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Conti, R., Amabile, T. M., & Pollack, S. (1995). The positive impact of creative activity: Effects of creative task engagement and motivational focus on college students’ learning. Personality and Social Psychology Bulletin, 21, 1107–1116.

Improvisation Capacity & Playspace

Wednesday, May 12th, 2010

The dynamics of playspace come to life as they are enacted each day in the real-time spaces we create. I first discovered the power of playspace through the detailed descriptions of people who were developing their capacities for innovating, learning, and changing as they learned improvisation.

As I analyzed their experiences, I saw two important interconnected phenomena. First, the individual capacities emerged as people developed increasing awareness, acceptance, and appreciation of themselves, their colleagues, and their context in action. Second, people’s individual experience came to life through dynamic engagement in the playspace the co-created. The more playspace people experienced, the more improvisation capacity they developed and the more improvisation capacity they developed, the more playspace they experienced.

From: From Workplace to Playspace: Innovating, Learning and Changing Through Dynamic Engagement (Jossey-Bass, 2010)

In this short video I describe and demonstrate the relationship between playspace and improvisation capacity:

What was the best thing about . . . ?

Saturday, November 28th, 2009

Today is the day after Thanksgiving. Despite the blare of television commercials and media reports from area shopping malls, we are choosing a quiet day of puttering around the house with vague plans for an afternoon movie. I am enjoying this calm and thinking about our dinner last night with friends.

At some point in our feast, between our non-traditional Thanksgiving Ceasar salad and Rita’s amazing stuffing, my partner asked “so what was the best thing about this year for everyone?” As we went around the table, each sharing a bit of gratitude and anticipation for the year ahead, I was reminded of the power of simple appreciation. The things we named—weathering a relationship rough patch and feeling hopeful; happy for abundant client work and interesting projects; excitement about creative energy in a new collaboration, and simply being able to create the space to share a decadent meal in the midst of it all—became a bit brighter in the claiming.

It is so simple, and perhaps a bit new-agey, yet has played out again and again in my experience: what we focus on becomes our reality. As we drove home, completely satiated and a bit over-indulged, I felt the opportunities and generative core each of us tapped guiding us. How nice that we take at least one day a year to slow down enough to notice this. And even nicer that we can choose to do it whenever we feel our vision of possibilities flagging.

Imaginative Variations

Saturday, November 28th, 2009

This past fall DePaul’s Center to Advance Education for Adults invited Meg Wheatley to keynote and lead an afternoon workshop at a conference we titled “Thriving in Transition.” (You can download Wheatley’s keynote for free at the CAEA itunesU site in the itunes store. See instructions here).

What stayed with me most from Wheatley’s talk and workshop was her provocative statement that “there is no truth” and “all of our stories are fiction.” She went on to say that we choose our stories and to consider choosing new stories if the one we are telling isn’t working for us. This was particularly timely as the morning panel discussion (also available on itunesU) was filled with stories of people who first looked on their transition as a horrible disaster, and soon found it to be a life-changing opportunity.

Brandy Agerbeck's Map of Meg Wheatley Themes

Brandy Agerbeck's Map of Meg Wheatley Themes

During the afternoon workshop we had some fun in small groups as we first told one version of our story, and then (after reconvening with new people) told a completely different version of our story. My favorite story was when, in response to the question “how do you respond to aggression?,” a very conservative-looking woman from the Chicago Archdiocese explained that she immediately began rapping when faced with aggression. In great detail she told us how she defused even the most violent aggressors by incorporating their criticisms and threats into her rap songs, and even occasionally broke into the latest street dance moves.

We delighted ourselves and each other with this lived experience of telling playful imaginative variations of our stories. Tales of fear and insecurity transformed into courageous acts; experiences of anger and frustration became filled with compassion and hope; and stories of victimization became doorways to empowered new beginnings.

Ever since that experience and the energy created in it, I have slowed down a bit and—if not in the actual moment of my story-telling, soon after—imagined other versions of the story. Perhaps the person cutting me off in traffic was not consumed in their own self-centeredness, but rushing to the aid of a sick child; perhaps the angry outburst at the board meeting was not an attack, as much as an expression of fear of the uncertain future. Each imaginative variation of the story gives us the power to reposition ourselves, make different choices and have different responses.

This practice seems particularly resonant with playspace which invites us to play new roles and create more play in the system.